Open Plan Alien Chair w/Synchro Tilt Mechanism OPS-ALIEN.OLV

How will my products be delivered? 

Many of our chairs ship disassembled and packaged for FedEx or UPS shipping. UPS and FedEx shipments to commercial businesses will be brought inside your building. If your order has multiple chairs on it your order will be shipped via truck. All orders shipped by truck are shipped ''Dock-to-Dock'' unassembled. Liftgate Service will incur an additional charge. Inside delivery and/or office chair assembly is not included but can be arranged for an additional charge. If you require additional services such as inside delivery or assembly please call us at (888) 514-3612 so that we can give you a price quote.

If I am not able to receive a delivery, will BuyWorkChairs.com leave the merchandise at my door or in a location that I specify? 

Products shipping via UPS or FedEx Ground will typically be left at your door if you are not there at the time of delivery. Some shipments may not be left at your door without your signature. We cannot be held responsible for freight costs incurred by returned shipments for this reason. We reserve the right to bill you for shipping charges on refused shipments. We reserve the right to bill you for incorrect delivery addresses, typos caused by you when your order was placed and requests to forward shipments to another address. Shipping charges are non-refundable. 

We will try our best to schedule UPS and FedEx deliveries, however, because delivery times are scheduled at the discretion of UPS and FedEx, we cannot accept guarantee specific delivery times. 

Most of our in-stock chairs will ship within 1 to 2 business days of purchase once they have cleared order processing. If you would like an approximate lead time on a product before ordering, please feel free to contact us directly at (888) 514-3612. We here at BuyWorkChairs believe in delivering the best possible customer service experience for each and every one of our old and new customers alike. We work to achieve this by having readily available information for the customer, routinely updating, answering questions and concerns, to create and maintain a lasting consumer relationship. We stand by the furniture we sell so there is assurance for the customer that they are only getting the best product suited for the existing work environment.

Open Plan Systems offers a lifetime warranty for seating which covers all chair components including pneumatic cylinders, bases, glides, plastic seats, backs and other structural components. The warranty applies to single shift, standard commercial usage, defined as a standard eight (8) hour, forty (40) hour week for users weighing up to 300 pounds. Exceptions to the warranty for seating are as follows: Foam, textiles and mesh material are warranted for five (5) years Control mechanisms and casters are warranted for twelve (12) years. SEATING WARRANTY SUMMARY Open Plan Systems warrants that this product will be free from defects in its material and workmanship for as long as the original purchaser owns the product. The company will repair, at its option, without charge to the original purchaser only, defective products or parts from normal use.